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Unlocking the promise of KM: the role of knowledge management in realising the potential of Generative AI
In early 2024, Stuart French decided to get to grips with the capabilities of GenAI tools by experimenting with a personal LLM to develop a GenAI personal research assistant cum "memory assistant". He downloaded AnythingLLM and Ollama onto his local PC, and fed it 17 years worth of his own blog posts, interviews, conference notes and University assignments, gave it some ground rules and working principles around how he liked to work, and then started using it to have learning dialogues on KM topics as an all-remembering digital twin and thinking companion.
In the course of this experiment, Stuart gained valuable insights into the capabilities and limits of Generative AI. In this talk, he will describe his experiment, share these insights and then expand on them (a) to outline why Generative AI gives knowledge managers a greater opportunity than ever before to demonstrate the value of KM, and (b) to provide some tips and guiding principles for how knowledge managers should approach GenAI in their organisations.
This talk will precede ISKO Singapore's Annual General Meeting and Extraordinary Meeting, 2024.
In the course of this experiment, Stuart gained valuable insights into the capabilities and limits of Generative AI. In this talk, he will describe his experiment, share these insights and then expand on them (a) to outline why Generative AI gives knowledge managers a greater opportunity than ever before to demonstrate the value of KM, and (b) to provide some tips and guiding principles for how knowledge managers should approach GenAI in their organisations.
This talk will precede ISKO Singapore's Annual General Meeting and Extraordinary Meeting, 2024.
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About the Speaker
Stuart French is Knowledge Manager at Energy Safe, Victoria, and was previously Program Manager, Knowledge at Country Fire Authority, Australia. Between 2021-2024 he was also Chair of AFAC's Knowledge, Innovation, and Research Utilisation Network (KIRUN). AFAC is the Australian and New Zealand National Council for Fire and Emergency Services, and it runs a number of communities of practice and programs to build resilience and capabilities in the fire and emergency services sector. Stuart is a knowledge manager who focuses on helping organisations understand the real issues blocking productivity and growth in their workforce, workplace practices and supporting business systems. He helps organisations understand how their knowledge assets can be managed for reduced risk and greater effectiveness. He was recognised as #1 Australian in the 2013 Top 100 Influencers in Knowledge Management and is Australian delegate to the KM Global Network. Stuart has a Masters in KM from the University of South Australia, and in his practice has specialties in Collaboration & Business Systems, Change Mgt & Adoption Strategies, Project Management, Continuous Improvement, Capability Development, Evidence-based Decision Support, IT/KM Governance, Training & Facilitation. Stuart blogs at www.deltaknowledge.net and is a gifted artist and watercolorist. |
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Date/Time
Venue Type of Event Who should attend Fee |
Wednesday 4 September 2024, 3.00pm to 3.55pm. This talk will be followed immediately by ISKO Singapore's AGM.
This will be a hybrid event; Stuart will join us via Zoom at a physical venue: Training Room 1 9th storey, The URA Centre (East Wing) 45 Maxwell Road Singapore 069118 Case Discussion | Networking | Panel | Site Visit | Talk & Discussion | Workshop * * Knowledge and information managers, intranet teams, IT teams, strategic planning and information governance teams. This session is free to ISKO members and online participants. Space at the physical venue is limited to 20 pax and is for ISKO SG members only. |
ISKO Singapore is registered in Singapore. Society registration number T15SS0160B
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By continuing to use the ISKO Singapore website you are agreeing that ISKO Singapore may collect, use and disclose your personal data obtained by ISKO Singapore as a result of your use of the ISKO Singapore website. Please consult our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.