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Knowledge Management failure festival
A failure festival is a safe space where participants recognise that failure is probably one of our most important learning experiences. And failure (or disappointment) are regular experiences in KM. KM hopes and dreams often produce disappointing or frustrating outcomes.
However, normal knowledge sharing channels for KM professionals (conferences and forums) tend to focus only on success stories, giving us a distorted view of actual practice. Not knowing that failure/disappointment are normal, novices might think "Did I do something wrong?" when something doesn't turn out as expected. And we share the problems of many of the communities we serve: failures are routinely brushed under the mat, and we don't reflect sufficiently deeply on them, or share our learning from failures. Here are some tips from IFAD on how to approach failure stories as learning opportunities. Join us to celebrate our learning from failures!
In this event, we will:
Here is a guide to running pre-mortems prepared by Andrew Trickett.
Here is a collection of resources on "failing forward" - to learn effectively from working with failure .
However, normal knowledge sharing channels for KM professionals (conferences and forums) tend to focus only on success stories, giving us a distorted view of actual practice. Not knowing that failure/disappointment are normal, novices might think "Did I do something wrong?" when something doesn't turn out as expected. And we share the problems of many of the communities we serve: failures are routinely brushed under the mat, and we don't reflect sufficiently deeply on them, or share our learning from failures. Here are some tips from IFAD on how to approach failure stories as learning opportunities. Join us to celebrate our learning from failures!
In this event, we will:
- Look at some of the reasons why KM implementation is challenging, and some ways of addressing those challenges
- Share examples from the field (and from you) of failures, challenges and disappointments, and use them as opportunities for learning for the future
- The Premortem as a technique for benefiting from our experience of failure
- Agree a list of things we can do as KM professionals to leverage learning from failure in our own organisations.
Here is a guide to running pre-mortems prepared by Andrew Trickett.
Here is a collection of resources on "failing forward" - to learn effectively from working with failure .
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About the Facilitators
Andrew Trickett is Associate Global Rail Knowledge & Information Manager at Ove Arup & Partners, with 20 years of experience in knowledge management. He is recognised across the global Arup network as a subject matter expert on Knowledge Management, especially around lessons learning in projects and Communities of Practice (COP). He is an accomplished workshop leader and facilitator, across disciplinary specialities and at all staff levels, up to executive level. He also trains individuals and teams on how to utilise effectively current knowledge tools within Arup to access global knowledge and trains managers in how to obtain key knowledge with minimal loss of time and cost to the firm. Andrew has previously worked in 2 of the top 100 UK law firms as well as a major UK Bank and a multi-national tyre firm. Andrew holds an MBA and an Advanced Diploma in Administrative Management. Patrick Lambe is the founder of knowledge management firm Straits Knowledge, Event Coordinator of the ISKO Singapore Chapter, Visiting Professor at Bangkok University, and a member of the Editorial Advisory Board of the Journal of Knowledge Management. Patrick was educated at Oxford, did his Master's in Librarianship and Information Studies at the University of London, and has worked for the past four decades in librarianship, learning and development, elearning and knowledge management. He is a widely respected keynote speaker and writer on knowledge and information management issues, and his blog is at www.greenchameleon.com. His new book Principles of Knowledge Auditing: Foundations for KM Implementation was published by MIT Press in May 2023. Patrick has written on "Failing to Learn" and "Why KM is Hard to Do" and has previously facilitated failure fair workshops at the Special Libraries Association Conference and at Taxonomy Bootcamp. |
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Date/Time
Venue Type of Event Who should attend Fee Registration |
Friday 14 July, 3.30pm-5.00pm (SGT), 8.30-10.00am (UK)
This will be a virtual meeting on Zoom. The event is free, but prior registration is required. Case Discussion | Networking | Panel | Site Visit | Talk & Discussion | Workshop * * Information and knowledge managers, managers working in organisation learning, organisation development, change management, strategy and policy. This event will be free of charge. Use the form below to register, or email us your Name, Organisation Name and Contact No. to iskosg-at-gmail.com |
ISKO Singapore is registered in Singapore. Society registration number T15SS0160B
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By continuing to use the ISKO Singapore website you are agreeing that ISKO Singapore may collect, use and disclose your personal data obtained by ISKO Singapore as a result of your use of the ISKO Singapore website. Please consult our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.