the Records Manager is dead, long live DIGITAL records management
Records management started in the early 20th century as an information management response to the increasing complexity of documentation and management decision making in the enterprise. It evolved initially as a specialised discipline borrowing some practices from archives management, and adapted to the requirements for document control in the modern enterprise. It is governed by an ISO standard, 15489, currently being revised. The increasing digitisation of the enterprise and distribution of responsibility for document and content management has posed new challenges to the discipline of records management. Records management as a discrete discipline is disappearing, as we adopt digital records, into the roles of policy officers, information architects, and managers with responsibility for governance. All these roles now have to ensure the business systems deployed have the required functionality for effective records management, and they have to ensure that staff at the front line will make and capture their records transparently into these systems. Certainly that is the approach being taken by the team developing new records management ISO standards. The roles previously played by registry officers and records managers will increasingly be taken on by people in roles such as policy, governance, content management and information architecture.
In this discussion session, led by Marita Keenan, we will explore the evolution of digital records management practices and emerging requirements from the perspectives of information management, information governance, and the business itself.
In this discussion session, led by Marita Keenan, we will explore the evolution of digital records management practices and emerging requirements from the perspectives of information management, information governance, and the business itself.
About the Speaker
Marita Keenan is one of Asia Pacific's most experienced records management specialists. Her initial studies were in librarianship whilst working in the University of New South Wales Library and the Fisher Library of the Sydney University. In the early part of her career she managed integrated library and records collections for a variety of organisations including a large multinational petroleum exploration company, a State government department and an international pharmaceutical company. Some 30 years ago, Marita established a successful Perth (WA) based consultancy providing information and records management services to clients spanning all sectors of government, multinational corporations, educational institutions, small businesses, and community organisations. Now, in semi retirement, she is a sessional academic with Curtin University. Marita’s current professional interests are in developing policy and change management initiatives for the engagement of staff in information sharing and the adoption of new information technologies as well as in the seamless integration of information and knowledge management practice into business strategy and processes. |
Date/Time
Venue Type of Event Who should attend |
Friday 26 July 2019, 3.30pm-5.30pm.
Training Room 5, Podium Block, 5th floor The URA Center 45 Maxwell Road, Singapore 069118 Case Discussion | Networking | Panel | Site Visit | Talk & Discussion | Workshop * * Information and records managers, registry managers, knowledge managers, information architects, managers in policy and governance roles, IT teams and content management system owners. |
resources
Here are the discussion notes and references from Marita's talk. It contains references to the two articles that Marita cited on machine learning and records management (pay for article), and records management as retention management (free article). It also contains additional links to records management courses available in Singapore or online. Download session notes and resources here.
Additional readings from Marita on trends in records management
Let us know at plambe-at-straitsknowledge.com if you would like to be added to an email discussion list on records management.
Additional readings from Marita on trends in records management
Let us know at plambe-at-straitsknowledge.com if you would like to be added to an email discussion list on records management.
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By continuing to use the ISKO Singapore website you are agreeing that ISKO Singapore may collect, use and disclose your personal data obtained by ISKO Singapore as a result of your use of the ISKO Singapore website. Please consult our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.