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How to do a content anD findability assessment
Before you start improving the findability of content in your organization, it’s essential to do a reality check and get a sense of your current content landscape: what content you have, how everything is stored, how everything is being used, who the key users are.
Based on real-world examples, this session explains how to do a content and findability assessment and plan your short/middle/long term action plan to improve findability (based on real-life case studies). You will need to review your content and your information architecture, identify gaps and improvement opportunities in relation to your organization's key activities, and create an implementation plan. This session will use Microsoft 365 as an example, but the basic principles can be applied to any content environment.
Based on real-world examples, this session explains how to do a content and findability assessment and plan your short/middle/long term action plan to improve findability (based on real-life case studies). You will need to review your content and your information architecture, identify gaps and improvement opportunities in relation to your organization's key activities, and create an implementation plan. This session will use Microsoft 365 as an example, but the basic principles can be applied to any content environment.
- Landscape and gap analysis;
- Why your information architecture is important;
- Suggestions and recommendations;
- Options for enhancing search, including the use of taxonomy and metadata;
- Where and why you might need custom search application(s);
- Recommend roadmap and action plan;
- Governance and maintenance.
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Speaker:
Agnes Molnar is an internationally-recognized expert in the fields of enterprise search, information architecture, and Microsoft technologies. The author of many acclaimed books, Agnes regularly speaks at technical conferences throughout Europe, Asia, and North America, and has been recognized as both a Microsoft Most Valuable Professional since 2008 and Microsoft Regional Director since 2020. While receiving her Master of Science degree (MSc) from the Budapest University of Technology and Economics, Agnes developed a passion for helping people understand the power and possibility of search and discovery technologies, and how these innovations could impact their lives, their businesses, and their communities. This passion has guided her career, during which she has consulted many of the world’s largest companies, government agencies, and NGO’s in over 30 countries. In addition to leading the design and deployment of cutting-edge search applications for these clients, Agnes also developed comprehensive training programs focused on knowledge management best practices, user adoption, and success measurement. This pioneering curricula – continually refined to embrace the latest research and approaches, with dedicated tracks for both technical and non-technical teams -proved highly successful. This inspired Agnes to found Search Explained, which since 2013 has been offering its technical expertise and people-friendly training curricula to help clients around the world ensure the success of their knowledge management and search initiatives. When not working with clients or managing the global Search Explained team, Agnes enjoys traveling the world, reading, and taking photos. |
event details
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Date/Time
Venue Type of Event Who should attend Fee |
Friday 17 February 2023, 4.00-5.30pm SGT (8.00am UK, 9.00am Amsterdam)
This session was facilitated via Zoom. Attendance was free but prior registration was required. Case Discussion | Networking | Panel | Site Visit | Talk & Discussion | Workshop * Knowledge and information managers, intranet teams, IT teams, M365/SharePoint teams This session was free to all participants. |
event materials
Here are Agnes' slides from the session - download here
This is the chat transcript with notes and discussion from the session - download here
The recording of the session is edited for key highlights, and is in three parts.
Part 1 - Getting started in assessing findability: stakeholder, user and content analysis
Part 2: The elements of findability: from personas to content organisation
Part 3: Maintaining findability: managing the content lifecycle, and governance
This is the chat transcript with notes and discussion from the session - download here
The recording of the session is edited for key highlights, and is in three parts.
Part 1 - Getting started in assessing findability: stakeholder, user and content analysis
Part 2: The elements of findability: from personas to content organisation
Part 3: Maintaining findability: managing the content lifecycle, and governance
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By continuing to use the ISKO Singapore website you are agreeing that ISKO Singapore may collect, use and disclose your personal data obtained by ISKO Singapore as a result of your use of the ISKO Singapore website. Please consult our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.